News Updates

The Power of Human Connection

FROM CALVIN COADY, BBOK PRESIDENT/CEO Thank you for welcoming us back into your bank as we continue to increase our in-person connections. Video and conference calls are efficient and helpful in many situations, but nothing beats truly connecting face-to-face. This driving factor is top of mind when we consider how to share information with you ...

I’ve Been Everywhere, Man…

BBOK is hitting the road for a thought provoking, interactive, fun session with banks from around the region. We invite your leaders to connect with the new BBOK leaders, discuss industry trends, and discover BBOK initiatives. The Fall meeting schedule is:  September 9, 2021           Hays, KS September 14, 2021        Colby, KS September 15, 2021        Dodge ...

Cash Back and More!

2021 has been a year of exciting changes for the BBOK Bank Card program. The team has been focused on enhancing the program offerings to meet the needs of the market and deliver more value to our participating banks and cardholders. Several enhancements were implemented in the last several months. Here are a few highlights: ...

Preparing Home Buyers in a Seller’s Market

Few people think about starting their home search by contacting a lender. They prefer to start with the fun stuff like perusing Zillow and picturing the furniture they’ll buy for their new living room. In many cases, homebuyers rely solely on their real estate agent’s recommendation to determine where to get a home loan. For ...

Payments on the Go

When Square introduced an inch-square credit card reader that anyone could plug into their mobile phones to accept payments, they successfully began training small business owners to look for financial services outside of a traditional financial institution. Square’s simplicity of access and ease of use to accept card payments was attractive to small businesses. But ...

It’s Easy to DocuSign

When BBOK sent out the BSA Questionnaire in May via DocuSign, banks responded with overwhelming ease. 86% of BBOK customers completed the survey in just a few weeks, a much quicker response rate than in years past. Thank you to all those that completed this mandatory compliance item. With the onslaught of hacking attempts to ...

Humanizing Customer Service for the Post-COVID Consumer

FROM HARLAND CLARKE For the Harland Clarke 2021 TrendWatch report, financial institutions were polled about how COVID-19 has affected the way they conduct business and connect with customers. More than 57 percent of respondents reported accelerating their digital transformation initiatives post COVID, channeling customers to the digital environment for activities they would normally perform in ...

Dreaming of Cooler Days

It might be scorching hot now but Fall will be here before we know it. That means it’s time to start planning to attend the annual BBOK Open at Rolling Hills Country Club. We hope everyone can join us on October 4, 2021 in Wichita for a day of friendly golf competition and networking. Mark ...