Bank Card Program Contacts & Links
Cardholder Support, Account Inquiries, General Program Information:
CCServices@bbok.com or 800-675-6284
Bank Card Hours: Monday-Friday 8:00 a.m. to 5:00 p.m. CT
Management Support: Jen Caughron, SVP, Bank Card Manager, jcaughron@bbok.com
Operational Support: Christine McKenna, Operations Manager, cmckenna@bbok.com
Sales Inquiries: Matt Allred, Relationship Manager, mallred@bbok.com
Risk and Underwriting Inquiries: Karen Schultz, Risk Manager, kschultz@bbok.com
Customer Service Escalations: Jasmine McAdam, Customer Service Supervisor, jmcadam@bbok.com
Marketing Support: Kala Huerter, Marketing Specialist, khuerter@bbok.com
Mail Payments To:
VISA, PO Box 4517, Carol Stream, IL 60197-4517
Credit Program
- General Card Customer Service – 844.386.8276
- Lost/Stolen Credit Cards – 866.839.3485
- MyCardStatement.com – 866.572.1637
- Scorecard Rewards – 800.854.0790
Program Links
It is the intention of BBOK to provide information on our website that will be a service to our customers. In order to accomplish this, we provide links to other websites. Although we believe the information that these websites present will be helpful, the content of those websites is outside of our control and search results are not filtered or screened by the bank or any of its agents, representatives or service providers. Therefore, users who search the internet using this browser do so at their own risk and are responsible for the results. If you have any concerns about the websites to which we link, please communicate them to the bank so that they can be reviewed.