BBOK's Merchant Services Processing Partner
Our merchant services program is powered by our partnership with Fitech. Fitech is a nationally endorsed processor committed to serving community banks. Established in 2008, they are dedicated to providing exceptional service and provide benefits to both banks and merchants.
Benefit to Banks: As payments experts, they help develop and grow a leading payment strategy for banks to attract and retain business customers.
Benefit to Merchants: Award-winning customer service available 24×7 with a less than 30-second hold time and 87% first call resolution.
Fitech will provide everything your merchants need to accept payments in-store, online or on-the-go along with value-added solutions to better manage business operations.
Leading-edge equipment & software
From countertop terminals to full-scale point-of-sale systems and software solutions, timely distribution of funds and superior customer service, Fitech can grow in lockstep with your business customers.
Powerful reporting tools
Business data is literally at your customers’ fingertips with our merchant-facing website. Better for customers to manage their cash flow, inventory and business strategy with access to real-time transactional data, chargeback reports, tax reporting and more.
Credit & debit card acceptance
Fitech will provide your customers with everything they need to accept credit and debit card payments in-store, online or on-the-go.
Business management support
Businesses can create and send a customized invoice in minutes with Autobooks. This business management solution allows businesses to: provide online payment options for their customers, manage payments, and deposit payments directly to their business checking account with your bank.